Archive for the ‘Decision Making’ Category

How to get organized when you don’t feel like it

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The other day I decided to organize my one and only recipe binder. Most recipes I look up online. A few I take from cherished cookbooks and an old 3-ring, 1-inch recipe binder I’ve had for years.  I found myself wanting to organize the binder recently after it took me a little too long find a recipe I needed.

When I started the process of organizing the binder- emptying the contents, sorting each recipe by category, disposing of the ones I knew I would never make again, then putting them back in order – I thought to myself, “I really don’t feel like doing this right now.”

Being organized is all about developing an organizing habit.  It requires a thought, a motivation, an acton and a result.

Developing an organizing habit comes from a desire to continually survey your environment and be willing to improve your surroundings so you can function on a day to day basis with more ease.

It takes a willingness to regularly decide whether or not this thing or that still serves you or adds value to your life. Once decided, it then should be followed up with action – a choice to retain and store it logically and aesthetically, or to let it go to to find a new life somewhere else or to dispose of it safely and conscientiously.  It’s not easy. Even sometimes for an organizer.

I had no strong motivation, nothing forcing me to undertake this little project. I also realized if I wanted to find a recipe in the binder, I still could, if I was willing to tolerate the inconvenience of looking for it (I was).  There were other more pressing priorities in my life.  I’d just returned from a trip to New York and was still adjusting to the time change and catching up on my to-do list.

Now back home, I realized, “I’m tired.” I thought it would be nice to get this done, but it wasn’t really necessary right now. I can live with it the way it is. Further, I just didn’t have the bandwidth to make decisions or take on any actions. This, I thought, is just how my clients  feel.

It’s nice to be organized but let’s face it, it’s not always easy to get organized. When do you really have to get organized? It differs for everyone but in general here are some reasons you don’t have to get organized:

  • If what you want to organize is good enough and still usable (like my recipe binder)
  • If you (and your family or housemates) can still find what you need when you need it without too much effort
  • If you are okay with your home looking “lived in” and doesn’t have to look like it’s staged for sale
  • If you are not regularly losing things, paying bills late, incurring late fees, or paying for things you already own and can’t find
  • If you and your family are not fighting over the clutter in your home
  • If you are not feeling stressed every time you open your closet
  • If you are enjoying your life to the fullest

Here’s when you probably should think about getting organized:

  • When you are selling your home or moving
  • When you are planning a remodel
  • When you or a member of your family has to downsize for their own safety
  • When you feel the stress of your paper or physical clutter impacting your wellbeing or mood more days than not
  • When you and your family are arguing over the clutter in your home
  • When you realize you feel ashamed or embarrassed to have people into your home when you otherwise would
  • When you’ve used up your storage space or can’t use your storage the way it was intended (e.g., parking your car in the garage)
  • When you find yourself renting storage units for more than a year (this is a very costly way to defer organizing)

I frequently meet people who when they find out I’m a professional organizer will say, “oh, I need you!” but in fact they really don’t because they’ve learned to live with and tolerate their cluttered closets and messy garages. They put up with the fights with their kids or their spouses. Or they just don’t feel like doing it even when someone can do it for them because it’s one more thing on their to-do list.

Most people realize the time to get help is when the disorder exceeds their ability to tolerate the consequence. It’s when it costs them more in money or peace of mind to do nothing. Sadly, this is also when they are least equipped to take on the task.  Like me in that moment with recipe binder, they are  just too tired and there’s too much else they have to get done first.

Think you want to organize your office? What’s it costing you not to? What can’t you do now? How would it help you if you could find what you need when you needed it?

Want to organize your kitchen, living room or closets? What’s it costing you not to?  Are you unable to prepare a meal?  Are you fighting with your spouse because there’s no place to sit and play with your kids in your living room?

Are you feeling sick to your stomach every time you open a closet, cabinet or cupboard because the mess is unbearable?

Are you moving and waking up nights thinking about how the heck you’re going to get all the stuff from your 2,500 square-foot home into a 1,200 square-foot condo with no garage!?

I often say to my clients, don’t let the small stuff get in the way of the big stuff. What I mean by this is consider the cost of not taking action.

If it’s small, like my deciding not to organize my recipe binder right now, there is relatively little consequence. But if you defer taking action or decide you can do it all yourself, consider the cost to your health, your marriage, even your dreams and goals. For those large painful organizing projects that are impeding your life or causing you great stress, it’s not whether you can afford to do it, it’s whether you can afford not to.

 

 

 

 

What it takes to make make money selling your unwanted stuff

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Store selling vintage items

 

 

When you’re downsizing your home in preparation for moving, the first question you may ask yourself is, “Can I make some money on the stuff I already own?”

Much of what you own and no longer want can probably be donated as long as it’s still usable but if it pains you to donate items to charity because of the time, money and energy you spent acquiring them in the first place, here are some questions that can help break your paralysis around the dilemma of sell or donate?

Is it valuable?  

Sometimes the easiest way to find out is to do a little internet research on sites that sell similar items to see if any have sold recently and for how much? Be careful to check sold listings not just items for sale.  If there is a glut of similar items on the site, chances are they are waning in popularity.  You can check online auction sites such as e-bay, Etsy, Amazon or Shopify.  Another option is to get a formal appraisal but since this often is fee-based, consider it for items that you know have high value such as fine jewelry, furs or collectible art but not sure how much.

Is it an antique?

Just because something is old, does not mean it necessarily has value. Value is determined by how much a particular item demands in the marketplace now. Just because you love it, or your parents spent a fortune on it, doesn’t mean it has value in today’s market. One notable category for this is antique furniture, unless it was manufactured in the 1950’s and 1960’s. Mid-century modern furniture is particularly popular for the millennial generation of new buyers, those in their twenties and thirties now or those born in the twenty years after 1980.  Consider the fact that today’s young couples probably have no interest in either your grandmother’s china (unless it’s microwave and dishwasher safe), that early-19th century loveseat you bought at auction or those fabulous matching suits you wore during your career in the 80s and 90s.

Is it in excellent condition?

If it’s worn,  torn, stained, faded, damaged, needs more than a minor repair to make it functional or has a strange odor, chances are it won’t sell. But it could still be donated. Consider that oversized sectional sofa you have that’s just a few years old.  If the fabric looks new and it’s free of damage, it still probably won’t be easy to sell unless you do so through a community sale site such as on Craigslist or NextDoor and even then you should expect to get no more than 15%-20% of your original cost. (Remember someone also has to pay to have it transported out of your home.)

Is it a collectible item? 

Now here is the good news.  Vintage items such as art, jewelry, toys, used sporting goods, clothing and even some vintage office supplies are in demand now. Recently a client of mine was getting rid of an old banana-seat bicycle she’d kept.  Despite some metal rust and obvious wear, she was able to sell that bike for about $1,000!

Vintage is the new antique!

There are stores popping up all over now that carry a wide range of unique items that look like they were taken from a barn or a small town general store. Things like signage, county fair items, old store fixtures, barber shop poles and library card catalog drawers are finding buyers who feel nostalgic but don’t want their homes to resemble their grandparent’s homes.

If it’s clothing, is it less than 2 years old or more than 40 years old and in very good to excellent condition?

Resale of gently used designer and brand name clothing and accessories has become a big business. Sites like Thred Up and The Real Real have tapped into this market and so have brick and mortar consignment and thrift shops. But what if you have a basement or closet overstuffed with clothing you don’t want anymore that is more than two years old and maybe not quite “vintage?”  In general, consignment businesses are looking for items they know their customers want now! Don’t even think about bringing in that designer linen blouse if it’s still early spring.  Also, you probably won’t find a buyer for those unopened bags of clothes you ordered from online sites, unless they are designer brands, not just popular labels. If it’s a luxury item, such as a fur coat, you may be better off donating it as long as you have an appraisal or receipt that can testify to its current value.

Do I have time to do the legwork of selling?

This, more than any of the other five questions, should be the one you consider first. I left it for last because most people don’t even consider the value of their time when it comes to selling their household goods.  Also, if you are planning to move in less than a month, your selling ship has probably sailed. Y0u have much more urgent things to attend to especially if you are moving into a smaller home. Selling takes time. Time to research the value of your items to price them; Time to photograph or transport items (either by car or by mail) to buying-sites; Time to respond to inquiries or be available to show prospective buyers your items if you plan to sell them locally. When your move is imminent — that is in less than 30 days — time is not what you have an abundance of and you need that time to plan your move, hire your movers,  downsize what you can, pack, settle your accounts, plan your travel, meet with realtors, bankers, loan officers, etc.  If you have the time, then use it wisely. If not consider hiring a professional organizer or move manager to help.

Focus on the items that you know have value – think vintage collectibles or luxury items that would appeal to someone who is looking for what you have.

Donate it!

If you decide to donate, don’t let finding the perfect recipient for each item get in the way of your generosity. Find charities that you can drop off items to easily and do a internet search for charities that do truck pick ups nearby of furniture or larger quantities of donated items.  Keep in mind that charities that do truck pick ups, like Salvation Army, may need as much as 3-4 weeks notice. They also have the discretion to refuse your items if they are not in usable condition. Be sure to have a Plan B if this happens such as arranging for a hauler or recycler who will dispose of your items responsibly.

In short, if you are moving or selling your home, and want to minimize your stress,  try not to let the small decisions get in the way of the big ones!

 

 

10 Little Lies That Keep You Disorganized

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Little Lies


Anyone who juggles life’s internal and external demands, whether that be a promise to stay healthy or a need to get things done at home or at work, will recognize themselves in at least one of these 10 little lies.

The lies themselves are a kind of time rationalization, says Dr. Ari Tuckmam, author and subject expert on adult ADHD.  The lies people tell themselves keep them disorganized or stuck in bad habits. How close in time something has to be done is what determines whether or not we take or avoid action.

For example, if a deadline is looming within days or hours, we may be more apt to take action then if it’s weeks or months away.  The closer something is to the present the more we see and feel its impact. This can either be felt as pleasure, such as a having our favorite food nearby or painful, such doing our taxes or preparing to move.

In essence we are constantly asking ourselves, “Is it better to suffer in the present to experience joy in the future or should we aim to enjoy the present moment at the expense of possible future consequences?”  It is an ongoing tug-a-war between the pleasure-motivated side of our brain and the executive function that helps us to make wiser choices that can also feel inconvenient or downright painful.

How many of these 10 little lies do you tell yourself?

  • I can do that tomorrow
  • I’ll put that away later
  • I don’t need to get organized; I remember where everything is
  • I don’t have to write that down. I’ll remember.
  • This will just take a minute
  • Sorry, I was late….traffic!
  • I’ll just start after a quick break
  • I’ll just work twice as hard tomorrow
  • I’ll get to that in a minute
  • I don’t need to do that now

People fall somewhere on a continuum between complete impulsivity (those with attention issues) and overly diligent (those with obsessive tendencies).  Those with better self awareness fall somewhere in the middle, says Dr. Tuckman.  When you find yourself using one of these little lies, Dr. Tuckman advises stopping to pause and visualize the outcome as both your “today self”  and your “tomorrow self.”  Introducing that momentary pause and visualization can sometimes cause you to do something – like scheduling that appointment – and make the difference between staying on track or going off the rails.

Need help getting organized? Call us to schedule a free project assessment, by phone:  510.846.1976

 

*Used by permission: Ari Tuckman, PsyD, MBA West Chester, PA  For more information visit http://adultadhdbook.com/

This will make you more organized

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Less_Is_MoreHave you dreamed of having a tidy, organized home or resolved every year to be more organized? There are literally thousands of books, magazines, articles and blogs (mine included) that will offer you all types of tips and ideas for how to live a more uncluttered, organized life. If I were to narrow it down to one, very simple idea it would be this: Less stuff. Here’s just a handful of reasons why having less will actually give you more!

  • Less to distract you
  • Less to remind you of bad memories
  • Less things you can’t find when you need them
  • Less money spent on duplicates
  • Less time spent getting organized and more time being and feeling organized
  • Less arguing with your family because of clutter
  • Less to pack when you want to remodel or move
  • Less to unpack after you’ve moved
  • Less storage needed (and less money spent on outside storage)
  • Less chance you’ll overlook an important bill or task
  • Less chance you’ll misplace something important
  • Less stress on your family
  • Less loneliness when you’re too embarrassed to entertain at home
  • Less of what is cluttering your life!

I could probably go on and on because the benefits of having less of what you don’t love or need far outweighs the burden too much unnecessary stuff often brings.

It’s not about “minimalism” unless that’s your thing. It’s about choosing, every day, to love what you have and only keep what you need and use!

Just because something “can be used” doesn’t mean you should keep it. When was the last time you used it? What is the likelihood that you will use it? If you haven’t by now, chances are you won’t.

Do a web search for “donate stuff near me” and you will find a great list of charities eager for unwanted items in your community.

Jason Klare @jmklare with Everything but the House (EBTH) says it best:

Sometimes saying no to owning things can feel even better than saying yes to buying them in the first place. “

 

 

 

8 household items that can make you money

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The folks at EVERYTHING BUT THE HOUSE (EBTH) had this great slide show I wanted to share that shows 8 pretty common household items you may have that could earn you money. Keep them in mind next time you get on your next decluttering binge.

What a lobster can teach us about getting organized

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What a Lobster Can Teach about Getting Organized

I’m going to tell you a short story about a lobster to illustrate what happens to us when we experience change and more importantly when we are called to take action when we want to change something about ourselves or our homes. 

As a lobster ages and grows, it needs to shed it’s shell. It does this by finding the safest place it can in the rough surf of the ocean and far away from other predators. As it matures, its shell starts to constrict around it’s body. If it didn’t shed its shell, it would suffocate and die. This means that until its new shell hardens, the lobster will be completely vulnerable to the elements. It has an instinctual need to risk its life in order to grow and thrive.

For many of us “change,” even when it’s for the good, such as when we decide to get organized,  makes us feel like that lobster.  We know we need to move forward but sometimes the thought scares us as much as being thrown into a violent ocean current.  Not changing can also mean suffocating in our own shells.  It’s no wonder facing change and taking action can be so overwhelming.

Change, though not a linear process, is like the lifespan of the lobster. It involves a process of feeling uncomfortable enough to make a change that will bring us to know ourselves better.  It involves several phases which I’ve narrowed down to six.

The Six Phases of Change
1)    Passive discontent
2)    Naming the problem
3)    Getting help
4)    Readiness
5)    Doing
6)    Results

Phase 1:  “Passive Discontent”

This is the phase marked by general feelings of dissatisfaction with the status quo. It’s a kind of restlessness combined with a  heightened level of awareness. It may come about after you’ve read a book, seen a TV show or heard someone talk about something that makes you uncomfortable, angry, sad, frustrated or overwhelmed.  Those close to you may have even hinted to you that something was wrong. You’ve been feeling “not yourself” but you’re not ready to take action yet.

The sad part is some people stay at this phase forever. This happens when the pain of changing exceeds the pain of the status quo.
Such is the case for some people with severe and chronic disorganization or  Chronic Hoarding Disorder  This happens when people pose a risk to their own (or other’s) health and safety by retaining extreme levels of indoor and outdoor clutter.

Unfortunately, the anxiety they feel when they consider letting go of possessions, no matter what condition, can exceed the pain of living in spaces that are completely unusable. Thus they remain stuck in a kind of limbo until forced to make a change against their own will.  Most people who feel disorganized are not “Hoarders.”  Instead we all fall somewhere along a spectrum from minimalist to severe acquirer. Most people are somewhere in the middle.

Phase 2: “Naming the problem”

When you ask yourself the question, What needs changing or what needs organizing? You are at this phase. This is where the soul-searching begins. You start thinking about resources for answers but you’re still apprehensive about verbalizing your thoughts or asking for help.  Early attempts to express your dissatisfaction may result in your retreating to your shell especially if you are feeling unsure of yourself or if you are concerned about the judgment of others.

Phase 3: “Getting Help”

At this point you may be ready to look for some information or answers to help you better understand your feelings. These are actions that would include talking to friends and family as well as gathering information through research, online searches or consulting with professionals.  You may start reading or attending talks or asking for advice.  You’re dipping your toes in the water but you’re not yet ready to dive in. You’ve started to realize you can’t make the change you want by yourself and you may even start to feel some hope as you move to the next phase of being ready to take some action.

Phase 4: “Readiness”

You are now committed to using the physical, emotional or financial resources you have to start making some changes.  You’ve hired a professional, received some good advice, or resolved to take action yourself. You may be feeling both relieved and impatient as you realize you want to make change happen sooner rather than later.

Phase 5: “Doing”

During the “Doing” phase, you experience the ups and downs of progress. Slip-ups may occur and you may feel discouraged. Motivation is replaced by the need for habits and contingency plans. Your ability to achieve your desired change is dependent upon your ability to withstand the disappointments, backsliding and obstacles. This is where planning is so critical to the process of change. If you don’t have a plan of action, you may get to this part of your journey and want to give up. Having a plan is something you should have in place by this phase. This is where hiring a professional organizer is worthwhile because he or she will have the expertise to help you plan for all contingencies, anticipating problems and suggesting alternatives.

Phase 6: “Results ”

Circumstances change from inside and out. Making small changes can have a big impact on your life. As a result of the changes you make and the actions you take, major events may occur. You can experience these as both “good” and “bad”. You’ll gain greater clarity around goals and desires and your energy increases but you may also see the unexpected consequence of the actions you’ve taken.  People around you may behave differently towards you. Some may try to sabotage you. If you need to, seek some outside advice from friends or professionals who have tread the same path or who can advise you about how to manage unsupportive people. When you get to where you want to be, you can reflect on how far you’ve come.

 

The Motivating Power of WHY

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All during January you are going to hear and see stories about getting organized. It’s the second most common resolution people make after “lose weight” and about as likely to happen. So what kills a thousand good intentions? It’s not because you are weak or lack the skills or even a plan. It’s because you haven’t come up with a truly, compelling, all-out, no holds barred, take no prisoners, terrifyingly vivid and all consuming, WHY as in, why do I want to be more organized? There are lots of really good reasons to get organized here are a few I’ve heard over the years:

  • Be free to do more with my time
  • Feel less stress and anxiety
  • Be able to entertain at home or have friends over
  • Have more room and time to do what I enjoy
  • Be a better model for my children​
  • Get more done at work and present myself more positively​
Getting clear on your WHY is the key to following through on your organizing goals or resolutions. It is the single most important motivator when you start and it’s the glue that helps you keep going when you back-track. Most importantly your WHY has to be for you! It doesn’t mean your family or coworkers or boss won’t appreciate it, but it has to mean more to you!
If your WHY is not strong enough to get you going, then pick another. When I started organizing it was right after I left my job in 2008. I was going stir-crazy because I wanted to be useful and I needed to see results. I certainly didn’t know then that I was going to become a professional organizer, let alone start my own business. My WHY was about my desperately needing to feel in control at a time in my life when things felt very chaotic.  Of course, the added bonus was that I also could also find that cute green jacket when I needed it and I stopped buying duplicates of antiperspirant. Want to know the full story of how I got started? Click here

The Meaning of Things

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Recently I’ve been thinking about things. Not things in a colloquial sense but literal things, objects: the computer; my grandmother’s sculpture; the four pairs of eyeglasses I own. I’ve also been thinking about memories. What it means to have a memory? What it means to lose your memory? What it means to lose your memories, as thousands of people did last week when they lost their homes in the Northern California fires, just about 90 minutes from my home in Oakland.

I work with people nearly every week helping them decide what to do when they want (or need) to let go of stuff. Not just the things that remind them of who they once were, or places they once visited but also regular things too; Things they find useful or once did.

Two of my close friends lost their home in the Northern California fires. They lost everything they owned. They had just enough time to escape with their dogs and the clothes they must have quickly put on since it was 1 a.m. when they evacuated. My friends are extremely resilient. They’ve chosen to move forward, not look back. I know it must be hard. I wonder how often during the day they face the inconvenience of no longer having small things, or feel the waves of grief flow over them when they think about the loss of more important stuff.

I’ve heard many of my clients say to me, “I can’t let that go. It reminds me of ….” I sometimes ask, what would happen if (blank) should disappear? Would the memory go with it? In some cases it could and it does. I think this is what is so profoundly difficult about the process of getting organized, downsized or as I like to call it “curating” your life’s contents.

A long time ago I was hired to clear out a small storage unit belonging to a woman who had died and whose family was not interested in claiming the contents. There was in fact nothing of significant monetary value left behind but there were “memories.”  Commemorative plaques; a community service award; several family photos, a child’s simple drawings as well as knickknacks and other personal items. Things that were obtained, given, created for her and about her. Without her, I realized they didn’t mean much to me but they meant something to her.

People who lost everything in the Northern California fires last week and for that matter from the storms in Texas and Puerto Rico just days earlier, are heard in the news saying how “grateful” they are for having their families, for having survived, for knowing how “lucky” they were. It’s an amazing testament to their humanity that they can recognize this at one of the lowest points of their lives. And I have no doubt that they too are grieving the loss of their memories and possessions.

I’m not sure what all this has taught me as a professional organizer or even just as another human being. Of course, like many, I’ve considered what I would do and feel if I was in a similar circumstance. As a professional, I wholeheartedly encourage planning whether it be creating a safety plan with your family, an emergency kit or getting your most treasured memories and important documents digitized.

Being prepared also means helping those you love be better prepared to grieve by making your wishes known ahead of time, like a living will. This type of document lets others know what matters most to you when you can no longer make those decisions yourself. A dear friend did this about six months before she passed away and it made a world of difference to her closest friends and family. She wrote her plans down. At the top of the page she’d written the title, “End Of Life Matters.” The irony was not lost on either of us.

Last week my crew and I helped a couple downsize their home of twenty plus years. It’s something I’ve done many, many times yet each experience is different. Together and separately my clients made literally thousands of decisions in just a few days. Some of those decisions were easy. Many more were not. Even the most seemingly benign objects brought back memories of family gatherings, professional obligations, personal triumphs and poignant losses. Without context they are just things but for them they represented the meaning of their lives.

When my clients let go of things sometimes the memories go with them. I see my clients resist and I feel that struggle. Sometimes I even feel it directed at me though I know it’s not. I tell them, “I don’t have an opinion about what you keep. I do, however, have an opinion about helping you get to where you want to go.”

Letting go of things can sometimes feel like choosing to let go of memories. And who chooses to let go of their memories?! At least with my clients the choice is theirs. This wasn’t the case for the people in the recent fires. Do their memories go with them even when they have lost everything?

I hope so.

 

 

 

 

 

 

 

What to do with your stuff when later becomes now

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When it comes to the stuff in our homes, I believe a  continuum exists between two points  –  keep everything and save nothing. Most people fall somewhere in between.  Yes, there are extremes at both ends – those with a tendency to acquire an excessive amount and those with an equally extreme tendency to rid themselves of anything of value, sentimental or otherwise. But for most people, myself included, we all have sentimental attachments.

The other day I was wandering through my home and thinking about what I absolutely had to keep if I ever had to make the choice. As a professional organizer, it’s an exercise I practice regularly as a way to empathize with my clients.

It turned out the things I really felt strongly about were the items I have the most sentimental attachment to.  None of it was furniture, thankfully.  Mostly letters from my parents and close friends that could never be replaced. Photographs (the paper kind) from my childhood and “keepsakes” that I don’t need but that don’t take up much space either. I also have some written work that would be difficult to replace unless I took the time to scan it and for me, that’s not worth my time.

My husband has a box of important stuff related to his daughter, my step-daughter. And of course, I have a small  “treasure box” of memorabilia from our life together.

The only time I know I would go through this stuff is if I were moving or downsizing. Otherwise it stays hidden, for the most part.   But what does it mean not to have these things? Would it feel like my life had ended? What happens when you keep things with the intention of looking at them later and then find later is now?

Even if it comes unexpectedly, now should be when you get to re-read the letters, sort through the photos, recall the memories and maybe even tell the stories.  But now is often competing with time itself. The house has to be sold. The move has to happen. The remodel is about to start.  Sometimes, sadly, the owner of these things is no longer around for the task.

As an organizer, this is the most poignant part of my work; When I realize the meaning of that photo, award or stuffed animal toy only exists because of the person who imparted that meaning.  When it belongs to someone else, you can impart your own meaning, but then you are left with the same dilemma: Keep it or let it go?

I find it’s useful to consider the truth of these questions when later suddenly becomes now.

  • Would my life really be over if I let these things go or would I just feel that way?
  • Is everything meaningful or could I pick out just the things that are most important to me?
  • By keeping everything, am I placing a significant burden on my family to deal with later?
  • Am I keeping everything as an excuse to avoid creating new memories?
  • If this or that item should disappear would I miss it or attempt to replace it if I could?
  • Would taking a picture of it allow me to let it go if I had to?
  • Is there anyone who I know for certain who would want it (be careful with this one since you don’t want to obligate someone to take something they really don’t want).
  • Do I really love it or am I keeping it to satisfy someone else’s (perceived) need – such as when you keep it not because you like it but because it was a gift from someone you care about.

Life is like walking through a wonderful art museum. You get to admire and spend a little time with the art work that resonates the most with you. You may even be able to take pictures or buy postcards. But at the end of the day, you don’t get to keep what you saw. You do however get to remember how you felt.

The little red moving truck that could (and did)

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My client, Olivia, and I were standing in the family room of her mother’s home knee deep in moving boxes and overstuffed yard bags, packing items she had decided to get rid of when I came across a small plastic grocery bag.

Olivia (not her real name) and I had been working together for several sessions and by now we’d become well acquainted with one another. I have been exceedingly lucky and grateful to have worked with many wonderful people since launching LET’S MAKE ROOM,  Olivia is one of them.

She found me through a local consignment store where she had gone to sell some items belonging to her mother who had recently died after a long illness. Olivia had spent the last seven years seeing to her mother’s care at the home she shared with her with a single-minded devotion that spoke to the kind of person I was just beginning to know.

A woman of enormous grace and compassion, Olivia had given every ounce of her being to the care of her mother so that by the time she was ultimately relieved of this responsibility, she had little left, mentally or physically, to tackle the next phase she had set out to accomplish – making a home for herself in the home that had once been her mother’s.

She told the owner of the local consignment shop about her plight, about the overwhelming work ahead of her and that was how she first learned of me.

At our first meeting, Olivia stated her objectives: Empty the house of items she felt others would enjoy more than she wanted to keep them as quickly as possible to make room for the life she needed to continue on her own.

We agreed on a plan. I would work with her to help choose what items would go, pack everything up and arrange to have it all picked up by a local estate liquidation service.  The job involved the sorting, packing and organizing of well over 100 boxes and bags of items once belonging to her mother as well as other household items. I arranged for the service, a company called Remoovit, to pick up everything including furniture Olivia no longer wanted. We were just a few days away from having the estate liquidator’s 25′ truck arrive and we were nearing the end of the process when I found a small white grocery bag tucked into a box of toys in her family room closet.

I opened the bag and poured the contents on to the large folding table we were using as a workstation. We both stopped and looked at the still unrecognizable items, about a dozen brightly colored pieces of wood.  Then I realized there was something else inside the bag. I pulled it out.  “It’s a puzzle!”

Our attention immediately shifted to these colorful shapes on the table and together, just like two children, we excitedly began arranging the pieces. It took a minute or two and then there it was: An adorable red truck with big black wheels slightly overloaded with an array of items in different colors. We burst into loud shrieks of laughter as the irony hit us simultaneously.  It was the future. At least the immediate future. What had once been a child’s toy, most likely hers or her mother’s, saved and long hidden from view, had now become real. “I’m going to have it framed,” she said.

As an organizer who has seen far too many unrealized projects become clutter, I felt obligated to press her on this decision – “It it worth your time and money?”

“Absolutely,” she replied.

A few days passed. The estate liquidator’s truck came and went, filled with the boxes we had packed on their way to new and as yet unknown owners.  I moved on to other projects and other clients until one day about a week later I got a call from Olivia.

“Can you come over? I have something for you.”

I arrived at her house curious about what she had for me. Perhaps she had neglected to include an item she wanted sold or donated? I walked into her living room and she handed me a package wrapped in brown paper. I unwrapped it and there, behind glass, beautifully framed and mounted, with the words “LET’S MAKE ROOM’ engraved on a little metal plaque below, was the little red pickup truck.

“I made it for you,” Olivia said with a wide grin. I looked up at her. My eyes widened and then of course, began to tear up. “Thank you,” was all I could say. It was the best endorsement of my work I’ve ever received.

It hangs in my home office. When I look at it, I think of Olivia and the gift she gave me just by working with her: the realization of and how much I love what I do.