• Be free to do more with my time
• Feel less stress and anxiety
• Be able to entertain at home or have friends over
• Have more room and time to do what I enjoy
• Be a better model for my children​
• Get more done at work and present myself more positively​

Recently I’ve been thinking about things. Not things in a colloquial sense but literal things, objects: the computer; my grandmother’s sculpture; the four pairs of eyeglasses I own. I’ve also been thinking about memories. What it means to have a memory? What it means to lose your memory? What it means to lose your memories, as thousands of people did last week when they lost their homes in the Northern California fires, just about 90 minutes from my home in Oakland.

I work with people nearly every week helping them decide what to do when they want (or need) to let go of stuff. Not just the things that remind them of who they once were, or places they once visited but also regular things too; Things they find useful or once did.

Two of my close friends lost their home in the Northern California fires. They lost everything they owned. They had just enough time to escape with their dogs and the clothes they must have quickly put on since it was 1 a.m. when they evacuated. My friends are extremely resilient. They’ve chosen to move forward, not look back. I know it must be hard. I wonder how often during the day they face the inconvenience of no longer having small things, or feel the waves of grief flow over them when they think about the loss of more important stuff.

I’ve heard many of my clients say to me, “I can’t let that go. It reminds me of ….” I sometimes ask, what would happen if (blank) should disappear? Would the memory go with it? In some cases it could and it does. I think this is what is so profoundly difficult about the process of getting organized, downsized or as I like to call it “curating” your life’s contents.

A long time ago I was hired to clear out a small storage unit belonging to a woman who had died and whose family was not interested in claiming the contents. There was in fact nothing of significant monetary value left behind but there were “memories.”  Commemorative plaques; a community service award; several family photos, a child’s simple drawings as well as knickknacks and other personal items. Things that were obtained, given, created for her and about her. Without her, I realized they didn’t mean much to me but they meant something to her.

People who lost everything in the Northern California fires last week and for that matter from the storms in Texas and Puerto Rico just days earlier, are heard in the news saying how “grateful” they are for having their families, for having survived, for knowing how “lucky” they were. It’s an amazing testament to their humanity that they can recognize this at one of the lowest points of their lives. And I have no doubt that they too are grieving the loss of their memories and possessions.

I’m not sure what all this has taught me as a professional organizer or even just as another human being. Of course, like many, I’ve considered what I would do and feel if I was in a similar circumstance. As a professional, I wholeheartedly encourage planning whether it be creating a safety plan with your family, an emergency kit or getting your most treasured memories and important documents digitized.

Being prepared also means helping those you love be better prepared to grieve by making your wishes known ahead of time, like a living will. This type of document lets others know what matters most to you when you can no longer make those decisions yourself. A dear friend did this about six months before she passed away and it made a world of difference to her closest friends and family. She wrote her plans down. At the top of the page she’d written the title, “End Of Life Matters.” The irony was not lost on either of us.

Last week my crew and I helped a couple downsize their home of twenty plus years. It’s something I’ve done many, many times yet each experience is different. Together and separately my clients made literally thousands of decisions in just a few days. Some of those decisions were easy. Many more were not. Even the most seemingly benign objects brought back memories of family gatherings, professional obligations, personal triumphs and poignant losses. Without context they are just things but for them they represented the meaning of their lives.

When my clients let go of things sometimes the memories go with them. I see my clients resist and I feel that struggle. Sometimes I even feel it directed at me though I know it’s not. I tell them, “I don’t have an opinion about what you keep. I do, however, have an opinion about helping you get to where you want to go.”

Letting go of things can sometimes feel like choosing to let go of memories. And who chooses to let go of their memories?! At least with my clients the choice is theirs. This wasn’t the case for the people in the recent fires. Do their memories go with them even when they have lost everything?

I hope so.

Are you moving, getting ready for a remodel or simply want more room in your home with less clutter? Here are three common space hogs and what you can do about them.

1. Other people’s stuff. Did you agree to store things for your kids, relatives or friends for a few months but now those months have become years? Tell your kids or your Aunt Sadie you are moving or remodeling (even if you aren’t) and kindly ask them to arrange to get their items since you will need the space yourself. Set a firm deadline – a month is reasonable in most cases – and ask for their permission to sell or donate them — at your discretion — by a certain date if they don’t respond by that date.  That way you’ve done your due-diligence.

2. Boxes from your last move (and likely the one before) that never got unpacked. Remember those boxes? I’m guessing you don’t but apparently they were so important that you bothered to move them at all. Chances are they contain one of the following:  Old papers, memorabilia, holiday supplies, stuff belonging to your parents (or kids)  that you just couldn’t face, or all those items that you don’t use but couldn’t throw away at the time.

   If you are moving, are you really going to pay to have those boxes moved again?!

   Here’s what to do about them starting with old papers: Unless you ran a small business, and they contain your tax records for the past seven years, get rid of them. Arrange to have a local shredding company pick them up  or take them there yourself but don’t waste your time shredding them. Memorabilia: We keep memories for just this moment. No one else cares about these memories except you. If you want to leave a legacy for your children, don’t make it those boxes that have gathered dust in your garage or attic. Holiday supplies: Unless you used them last year, donate them to a charity that accepts art supplies. Stuff that belonged to your parents (or kids) that you coudn’t face: Refer to #1 above.

3. Magazines and old mail.  There are certain magazines I love to read but once I’ve read them, they get recycled. Except in rare cases such as vintage out-of-print magazines, most collectors and charities don’t take old magazines.  If you want to get rid of them, gather them up in small book boxes (so you can lift them) and carry them to your home’s recycling area. Most municipal recyclers won’t charge for paper recycling.  As for old mail, you have three options: 1) pay to have it all shred. Depending upon how much you have, this could be costly but it will be the most timesaving approach and insure your identity will be safe.  2) Have a sorting party. Invite two or more people to help you sort your piles into keep, shred or toss. Keep includes “vital records” such as original birth and death certificates or personal memories that can’t easily be replaced. Shred includes any document, opened or not, from a banking or financial institution if it’s not obvious junk mail. Don’t waste time opening them if you’re not sure. Toss is everything else. 3) Hire a professional organizer or productivity specialist that specializes in residential or home office organizing. They can advise you about what to keep and help you sort and dispose of your unwanted paper safely.

When it comes to the stuff in our homes, I believe a  continuum exists between two points  –  keep everything and save nothing. Most people fall somewhere in between.  Yes, there are extremes at both ends – those with a tendency to acquire an excessive amount and those with an equally extreme tendency to rid themselves of anything of value, sentimental or otherwise. But for most people, myself included, we all have sentimental attachments.

The other day I was wandering through my home and thinking about what I absolutely had to keep if I ever had to make the choice. As a professional organizer, it’s an exercise I practice regularly as a way to empathize with my clients.

It turned out the things I really felt strongly about were the items I have the most sentimental attachment to.  None of it was furniture, thankfully.  Mostly letters from my parents and close friends that could never be replaced. Photographs (the paper kind) from my childhood and “keepsakes” that I don’t need but that don’t take up much space either. I also have some written work that would be difficult to replace unless I took the time to scan it and for me, that’s not worth my time.

My husband has a box of important stuff related to his daughter, my step-daughter. And of course, I have a small  “treasure box” of memorabilia from our life together.

The only time I know I would go through this stuff is if I were moving or downsizing. Otherwise it stays hidden, for the most part.   But what does it mean not to have these things? Would it feel like my life had ended? What happens when you keep things with the intention of looking at them later and then find later is now?

Even if it comes unexpectedly, now should be when you get to re-read the letters, sort through the photos, recall the memories and maybe even tell the stories.  But now is often competing with time itself. The house has to be sold. The move has to happen. The remodel is about to start.  Sometimes, sadly, the owner of these things is no longer around for the task.

As an organizer, this is the most poignant part of my work; When I realize the meaning of that photo, award or stuffed animal toy only exists because of the person who imparted that meaning.  When it belongs to someone else, you can impart your own meaning, but then you are left with the same dilemma: Keep it or let it go?

I find it’s useful to consider the truth of these questions when later suddenly becomes now.

• Would my life really be over if I let these things go or would I just feel that way?
• Is everything meaningful or could I pick out just the things that are most important to me?
• By keeping everything, am I placing a significant burden on my family to deal with later?
• Am I keeping everything as an excuse to avoid creating new memories?
• If this or that item should disappear would I miss it or attempt to replace it if I could?
• Would taking a picture of it allow me to let it go if I had to?
• Is there anyone who I know for certain who would want it (be careful with this one since you don’t want to obligate someone to take something they really don’t want).
• Do I really love it or am I keeping it to satisfy someone else’s (perceived) need – such as when you keep it not because you like it but because it was a gift from someone you care about.

Life is like walking through a wonderful art museum. You get to admire and spend a little time with the art work that resonates the most with you. You may even be able to take pictures or buy postcards. But at the end of the day, you don’t get to keep what you saw. You do however get to remember how you felt.

My client, Olivia, and I were standing in the family room of her mother’s home knee deep in moving boxes and overstuffed yard bags, packing items she had decided to get rid of when I came across a small plastic grocery bag.

Olivia (not her real name) and I had been working together for several sessions and by now we’d become well acquainted with one another. I have been exceedingly lucky and grateful to have worked with many wonderful people since launching LET’S MAKE ROOM,  Olivia is one of them.

She found me through a local consignment store where she had gone to sell some items belonging to her mother who had recently died after a long illness. Olivia had spent the last seven years seeing to her mother’s care at the home she shared with her with a single-minded devotion that spoke to the kind of person I was just beginning to know.

A woman of enormous grace and compassion, Olivia had given every ounce of her being to the care of her mother so that by the time she was ultimately relieved of this responsibility, she had little left, mentally or physically, to tackle the next phase she had set out to accomplish – making a home for herself in the home that had once been her mother’s.

She told the owner of the local consignment shop about her plight, about the overwhelming work ahead of her and that was how she first learned of me.

At our first meeting, Olivia stated her objectives: Empty the house of items she felt others would enjoy more than she wanted to keep them as quickly as possible to make room for the life she needed to continue on her own.

We agreed on a plan. I would work with her to help choose what items would go, pack everything up and arrange to have it all picked up by a local estate liquidation service.  The job involved the sorting, packing and organizing of well over 100 boxes and bags of items once belonging to her mother as well as other household items. I arranged for the service, a company called Remoovit, to pick up everything including furniture Olivia no longer wanted. We were just a few days away from having the estate liquidator’s 25′ truck arrive and we were nearing the end of the process when I found a small white grocery bag tucked into a box of toys in her family room closet.

I opened the bag and poured the contents on to the large folding table we were using as a workstation. We both stopped and looked at the still unrecognizable items, about a dozen brightly colored pieces of wood.  Then I realized there was something else inside the bag. I pulled it out.  “It’s a puzzle!”

Our attention immediately shifted to these colorful shapes on the table and together, just like two children, we excitedly began arranging the pieces. It took a minute or two and then there it was: An adorable red truck with big black wheels slightly overloaded with an array of items in different colors. We burst into loud shrieks of laughter as the irony hit us simultaneously.  It was the future. At least the immediate future. What had once been a child’s toy, most likely hers or her mother’s, saved and long hidden from view, had now become real. “I’m going to have it framed,” she said.

As an organizer who has seen far too many unrealized projects become clutter, I felt obligated to press her on this decision – “It it worth your time and money?”

“Absolutely,” she replied.

A few days passed. The estate liquidator’s truck came and went, filled with the boxes we had packed on their way to new and as yet unknown owners.  I moved on to other projects and other clients until one day about a week later I got a call from Olivia.

“Can you come over? I have something for you.”

I arrived at her house curious about what she had for me. Perhaps she had neglected to include an item she wanted sold or donated? I walked into her living room and she handed me a package wrapped in brown paper. I unwrapped it and there, behind glass, beautifully framed and mounted, with the words “LET’S MAKE ROOM’ engraved on a little metal plaque below, was the little red pickup truck.

“I made it for you,” Olivia said with a wide grin. I looked up at her. My eyes widened and then of course, began to tear up. “Thank you,” was all I could say. It was the best endorsement of my work I’ve ever received.

It hangs in my home office. When I look at it, I think of Olivia and the gift she gave me just by working with her: the realization of and how much I love what I do.

Is the stuff in your home stealing your space? If so, you are living with a space-thief.

In the San Francisco Bay Area, the average cost per square foot of space is upwards of $250. That means if you have a clutter, your space thief is doing a thriving business!

Everyone has some degree of attachment to their possessions; An old desk belonging to your great grandmother; A collection of figurines, each one representing a different travel experience you took with with your mother, now gone; Photo albums of your childhood, your ancestors and now your own children and grandchildren.

I am not suggesting, whatsoever, that you let go of the things that give meaning to your life. But consider this: What if those meaningful items are stored in your basement, garage or attic, amidst the debris of old moldy boxes, sporting gear you haven’t used since 1987, and a shelf full of rusted, empty paint cans?

If you’ve maxed out your storage in the living areas of your home with stuff you don’t even care about, you are living with a thief, a space-thief. The space-thief is stealing your space, by replacing it with clutter, you don’t want or need. 

It’s time to take back your home from the space-thief!

I’ve come to appreciate the term “curate” instead of declutter. It implies something less negative, less demeaning about the things we keep.

The word curate, comes from the latin word cur meaning “care.” A Curate, according to it’s original meaning, was a member of the clergy who took care of the parish. Later, the term curator came to mean one who was charged with the care of something, such as an exhibit, museum or collection.

Approach every clutter issue as an opportunity to be a curator for your own home or office.  In organizing terms, think of your home as you might think of a museum or art gallery. The value of your home’s contents isn’t defined solely by its market value.  There is also value when you can use and enjoy what you own.

A museum or gallery has storage areas to preserve, protect or restore items, typically not open to the public, but it’s the galleries, exhibitions and public spaces that are enjoyed and worth seeing. If your home is more of a storage area than a place to enjoy, you’ve been robbed – by the space-thief.

Here are some ways you can approach your home as a curator and protect yourself from the space-thief in your home:

1. Sort and categorize items according to type or theme and then decide which are the ones that best fit the theme, spark joy or hold meaning for you now. I once had a client who loved vintage kitchen tools. She had a great collection of vintage egg beaters. Instead of having them stored in a box, she eliminated the duplicates, let go of those not worth repairing and then kept her favorites. The result was a whimsical display that made her vintage kitchen not just functional but a fun place to cook!
2. Consider a “bequest” of things you no longer value yourself to others you know (or don’t) for the joy of giving. Offer unwanted items to a specific individual by a specific date. Don’t just put it in a “gift” bin. If they pass or don’t meet your deadline, you can opt to donate it to someone else or to charity. Just don’t let it stay too long once you’ve decided to let it go. Doing so, is like giving it away to the clutter-thief.
3. Choose which items you want to share with your family, friends or simply enjoy yourself and determine the best home and way to display them. If it’s worth keeping, it’s worth using, sharing or enjoying. If it’s surplus – then decide where you will store your “surplus” but know that keeping too much surplus, just in case, is also the same as giving it to a space-thief.
4. Beware of counterfeit items you thought had value to you, because you’ve kept them, and realize they are actually just stealing space from your home (or office). An old client had kept a valuable desk belonging to her ex-husband. She never liked it and now she was forced to see it every day, which only brought up unpleasant memories. Even when something has market value, if it is stealing space and joy from you, it is not worth keeping. She sold it and used the money to buy herself a desk she could truly call her own.
5. Take time or get help to contain, display and safeguard your contents for their safety and protection as well as for your own. If your valuables are buried in a pile of clutter on the floor, not only are they at risk of damage but one false step and you could be out of commission yourself.

Most Real Estate professionals will tell you to declutter your home before selling it. But why? Here are 10 reasons why removing clutter will make your home more attractive and thus more valuable to prospective buyers.

Woman Tossing Clothes from Closet

1. An uncluttered home looks more spacious and space is what most home buyers are looking for.
2. A prospective buyer wants to imagine themselves in your home, not feel like an intruder. That’s why removing all personal items such as family photos, knickknacks, religious items, art work with a political theme, and excess furniture is so important.
3. A cluttered home gives an impression that the house has not been well maintained, raising a prospective buyers suspicions of “unseen” damage.
4. Clutter is a potential liability. If someone trips on your clutter, falls and injures themselves, you could be liable.
5. Storage space, such as cabinets and closets that are partially empty convey the impression that the house has good storage available – a big selling point for most people.
6. Older or worn furniture items, even if they may be important to you, can make a house seem dated and old.
7. Clutter conveys a dirty home, even if you’re a tidy person.  If you’re not, by all means get it professionally cleaned!

8. Too much stuff, makes it difficult to focus on a home’s best features.

9. Don’t assume buyers will want to use your home the same way you do.  If you have a room set up as an office, take the advice of your Real Estate agent if they suggest staging it differently.
10. Less clutter means less stuff for you to pack up and move, which will lower your cost of moving, and less stuff to unpack or clutter up your new home.

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My client, Barbara (not her real name) is kind, generous and very, very busy.

Her calendar is packed full of appointments, events and meetings. Her cell phone rings, buzzes and beeps almost constantly with notifications that go unanswered. Her unopened emails go on for pages. Her enormous home is tidy, beautifully decorated and as warm as she is but every inch of her storage – closets, cabinets, cupboards, drawers –  are packed full. There isn’t an inch to spare.

Barbara is like the juggler who can keep ten plates spinning simultaneously at the top of ten poles without dropping them because each of them are equally important.

But when you treat everything in your life as equally important, spinning those 10 plates for days, weeks, months or even years (not just minutes) because you believe or behave as if everything is equally important, eventually one of two things happen. One or more of the plates break or you do.

It can be a quick break or a slow one but even the juggler knows when it’s time to stop.

When Barbara said to me recently that she’d turned down a number of invitations because she realized they weren’t worth her time, I felt a sense of relief for her because she was discovering that saying no meant she was finally saying yes… to herself. I also knew she had finally started to see the cost of making everything in her life equally important.

For every task, project, meeting, coffee date, or invitation you receive, before you do it, take it on or schedule it, before you say yes, ask yourself these 3 questions: 

1) Is it important to me?

Is this your priority or someone else’s?  Say yes to you before you say yes to someone else. If  you are the kind of person that likes to be helping others but find yourself doing so at your own expense, it’s okay to say, “thank you for thinking of me but I just don’t have the time right now.”

2) If I don’t do this will it cost me?

What would happen if you didn’t do it? If you’re not sure whether to take something on, imagine not doing it. You don’t want to end up spending a little effort on lot of things instead of a lot of effort on what’s truly important.

3) Is it worth my time?

Only you can answer this question. If it saves you from stress and doesn’t cost you something to say no, then say no. You’ll only be saying yes to what’s really worth your time.

The bottom line is don’t hold on to stuff, projects, even old beliefs about yourself when they are no longer useful to you. Be willing to be brave. Be willing to make hard choices for the bigger rewards. Make room in your life for what matters most!

Organized Garage. Photo by LET’S MAKE ROOM

What are you doing this weekend? Unless you are like my friend Jan who loves to organize her home, there are probably a lot of other things you’d rather be doing then, say, organizing your garage.  This doesn’t mean you shouldn’t want to be organized. Being organized is wonderful! It reaps great benefits, including but not limited to:

1. Quickly finding what you need when you need it. Something you take for granted until you can’t find it.
2. Feeling the sense of calm that comes when everything is clear in your space.
3. Knowing you haven’t overlooked something important like your mortgage bill or the date of your kid’s first recital.
4. More money to spend on things you want when you’re not spending money on duplicate items you can’t find and forgot you already had.
5. Having time to focus on what you are truly great at or on something that gives you real pleasure

The difference between being organized and getting organized is simple: One takes effort, in some cases an overwhelming amount of physical as well as mental effort. It also takes a plan and a good working system that can easily be sustained.

Being organized, takes much less effort, and as a result you have more freedom and time to spend doing what you want to do as opposed to what you should do.

To put it simply, being organized is a whole lot more fun than getting organized. I’m a professional and I’ve been doing this for years but even I don’t live to get organized. I get organized to live.

When you decide to get organized, with or without help, the first thing you should do is stop making your clutter a character flaw. Instead consider the clutter you’ve created as a reflection of the busy, productive (and hopefully) better life you’ve created for yourself.

If it’s paper clutter that’s driving you crazy, stop blaming yourself for all the paper you have.  Despite all the efforts at going “paperless,” paper is still a fact of life. Today, for example, the contents of my in-box grew by 2 documents, 5 receipts and 7 pieces of mail I personally did not generate.

So instead of beating yourself up, ask yourself, “What would I rather be doing this weekend?” If your answer is something fun, fulfilling or relaxing, go ahead and do it, without guilt. If, however, the clutter around you is causing an unacceptable level of stress or you finally want to tackle your garage, go ahead. The investment in your home and yourself will be worth it.

Have you read Essentialism: The Disciplined Pursuit of Less by Greg McKeown?  If not, I recommend it. Especially if you feel like you are never able to catch up or you find yourself asking, “is this all there is?”

I’m reading it now.  So much of the book’s three-word message — less but better — is resonating with me that I’ve turned almost every page of my e-book a bright shade of green from all the highlighted sections.

I was fortunate to have heard Greg speak at a conference of Professional Organizers a few years ago, before he became a New York Times best-selling author.

I was only a couple of years into running my own business but the memory of the daily grind I experienced in my previous corporate job was still fresh in my mind.  At one point, I recall, Greg explained that most of us use about 10 percent of our potential in our jobs when we are desperate to use so much more. That certainly rang true for me.   Then he asked everyone in the audience to raise their hands if they thought they were using 100 percent of their talent now. My hand shot up like a rocket.

Using 100 percent of your brain’s potential doesn’t mean spending 100% of your time in activities that leave you exhausted, overwhelmed and stressed.  It means spending your time doing things that matter most to you even if it means having to say no to things that matter most to others.

“It’s natural not to want to let go of what we wasted on a bad choice,” Greg writes, “but when we don’t, we doom ourselves to keep wasting even more.”

We all make bad choices or mistakes that we later regret. This is human. but it’s the act of realizing and then doing something different, changing course, or eliminating that choice altogether that makes us wiser.  He reminds us that “there should be no shame in admitting to a mistake; after all, we really are only admitting that we are now wiser than we once were.”

I love this idea so much that I found myself using it in a conversation I had with a young woman designer I met recently who was berating herself for getting into a project she quickly discovered was over her head.  I said to her, “how wise you are to know this now.” Not surprisingly, she had a hard time taking this in. Sometimes it’s easier to blame ourselves than it is to recognize the wisdom in our mistakes.

The same holds true for the “stuff” in our lives.  So much of what we surround ourselves with is the result of out-dated choices.  When those choices cost us, we tend to hold on to them longer. Greg refers to this as the “endowment effect” meaning our tendency to overvalue things we already own.

So much of our daily lives is spent in the act of making choices – both trivial and essential –  that mistakes are inevitable.  How many times have you bought or acquired something that later you discovered was the wrong choice but couldn’t let it go anyway?  This happens because  we force ourselves to find value in the thing, even when there is none, to justify our choice in the first place.  When I work with clients.  I often ask them, “if you saw this today, would you buy it?” Even when they say no, the pain of learning that the original choice no longer has value is sometimes hard to bare.

I believe the clutter in our lives (and in our minds)  also comes from having too many choices to begin with. We have so much already coming at us that the very act of choosing is exhausting.   There are simply too many other “more important” choices to make.  This is in essence what creates clutter.  Too many choices, too much saying yes, or simply not choosing, when we really want to say no.

But living an essential life, a life that Essentialism defines as “the space and the time to think, time to look and listen, permission to play,” invites us to ask ourselves not, how can I do it all or have it all but instead how do I recognize the essential from the trivial? It takes awareness about our motives for choosing this over that and then consciously AND deliberately asking ourselves, “is this essential to me or can my life be just as good, if not better, without it?” By choosing what is essential, we discover how life can be better, even with less.