Do you know what it will cost you to move your home? If you call a mover for a quote, don’t be surprised when the final cost far exceeds what you were quoted over the phone.

The cost of moving, especially if you are moving out-of-state and even just across town, can easily add up. Moving is stressful enough. Don’t be sticker-shocked.  Here’s what you need to know when hiring a professional mover:

1. Get an onsite estimate – not just a quote over the phone.  Most established movers will provide a one-hour window of time during which you can expect to meet with their estimator.  Even if you are just moving across town it is worth your time to schedule an onsite estimate.  Quotes over the phone are typically under-estimated because they don’t include other hidden costs such as “long carries” – an extra charge for when a mover has to walk a long way between their truck and your front door. They also don’t include extra charges for stairs or fuel surcharges.
2. Review and compare the estimates carefully. Long Distance moves are estimated based on weight. Local moves are estimated based on time.  Tariff’s for long distance moves are set by law but estimates can still vary if a company over-estimates the weight of your items. Get at least two estimates but three are ideal. I recently had a client who received two estimates that were roughly the same but a third was significantly higher. Compare extra fees such as the cost of boxes, labor time, fuel surcharges and even sales tax. Other fees for disconnection of appliances and crating are generally extra.   Since some of these extra fees are often based as a percentage of the weight – having an accurate weight is important.
3. Decide what you are moving ahead of time. Take the time before you meet with movers to decide  what furniture you are moving.  Don’t schedule the estimate until you’ve done this because the estimate will depend on either the quantity of items you are moving (for local moves) or the weight (for long distance moves).  Go through your house room-by-room and don’t forget your storage areas – garage, basement, attic, shed – as well as your patio or terrace. Place a bright colored label or sticky-note on every piece of furniture and large item you are moving. Don’t worry about deciding what you want to do with the things you are not taking. Just focus on the things you want. Don’t forget large lamps, speakers, artwork, fixtures, shelving units or exercise equipment.  Here’s another reason to do an onsite estimate:  A couple I know relied on a phone estimate but because they had so much stuff, as a result the movers had to return for another run since they estimated the move (by phone) for a smaller truck size. It ended up costing them almost double what they were quoted.
4. Opt for added insurance. This is the most frequently overlooked cost of moving and yet for a relatively small amount it can save you hundreds if not thousands of dollars, particularly if you are moving a long distance.  By law all professional movers must offer “Basic Coverage” which currently only insures your possessions at a rate of .60 per pound. This means that from an insurance standpoint, your valuable crystal china bowl will be valued at the same rate as your frying pan if they weigh roughly the same amount.  Insurance is especially important if you are moving high value items such as original artwork, expensive electronics, fragile fixtures, antiques or valuable china.  Make sure your movers provide “actual value” or “full replacement value” insurance options to you before hiring them. Expect to pay a few hundred dollars extra for insurance and compare quotes across movers. Even if your furniture is not high value, consider the cost of replacing it. You’ll still need furniture in your new home even if it’s furniture you’ve owned for years.  Moving trucks have been known to break down. If your household goods need to be moved from one truck to another, mid-stream, during a rain storm, you’ll want to know your possessions are insured. (This is what happened to me on one of my three, cross country moves. Fortunately I had full replacement value insurance that covered my losses completely).
5. Decide whether you will pack or whether you want the movers to pack for you. The cost of having professional movers pack is roughly the same as what they charge for labor time which can add to the cost but it may make sense if you are pressed for time, need to work or be at your new home or are physically unable (or unwilling) to pack your whole house.  It also makes sense from a liability standpoint. If you pack a box and one of the movers accidentally drops it, they are not liable for the damage to the contents if it’s determined by the insurance adjustor that it was packed inadequately.  If you can afford it, take advantage of your mover’s professional packing services , especially for your high value or fragile items.  You can always save money on labor time if you pack your non-fragile items such as books, office supplies, kitchen items, linens, nicknacks yourself.
6. Don’t pack your clothes. Most professional movers will move your dresser or wardrobes, clothes and all, if you just leave them there. Be sure to remove any fragile items however as these could be damaged during transport. Also, you don’t need to pack your hanging clothing as most professional movers will pack these for you, typically at no extra charge.
7. Ask for discounts. Several professional movers will offer a variety of discounts. One company I worked with recently offered a senior discount which covered the cost of the “fuel surcharge.”  Others have discount arrangements with real estate companies or other businesses.  Ask your employer or real estate agent for a recommendation.
8. Be ready to move! In general, local movers charge by the hour. Don’t wait till moving day to finish your packing or to defrost your refrigerator if you were planning on taking it with you. This will cost you!  If you are moving long distance,  this will add to the stress of your move day if you are not ready when the movers arrive or if you schedule something else to occur on moving day.  Don’t water your plants on move day or pack wet laundry – movers wont take them.
9. Don’t be afraid to negotiate. If you get two estimates and one is higher from your preferred mover, let them know you want to work with them. If they want your business, they will try to work with you. Know who the local agent/represen
   

   My favorite moving crew

   tative is for your moving company and keep their number handy in case of any problems.  The estimator is the sales person but it’s the local agent/owner that has the authority to correct any problems.

10. Tips are permitted. While it’s not expected, the move experience you have often comes down to the driver and the moving crew.  Generally these people operate on a thin margin. They are not getting the money you pay the moving company but they work the hardest. Set aside some extra cash to tip your movers and drivers for good service. I recommend tipping movers $3-$4 for each hour they worked and tip the driver/lead a little bit more.

If you would like other tips on how to have a stress-free move, call us! We’re not movers but we can manage every step of your move, including unpacking and home-setup,  so you can step back into your new home like you’ve been there forever.

I recently joined a group of skilled service professionals who serve Bay Area seniors and their families.  We vetted each others businesses and through this collaboration, we provide a wide range of specialized services, catering to seniors,

Download the Bay Area Senior Services Network flyer by clicking on the link below

SENIOR SERVICES NETWORK (PDF)

Have you ever tried to put a jigsaw puzzle together?

I’m not talking about one of those 12-piece children’s puzzles but one with 1,000, 2,000 or 5,000 pieces.

Imagine now how much more challenging that puzzle would be to assemble if you’d lost the box it came in and you didn’t know what the final image was supposed to look like.

Now try assembling that puzzle knowing that several puzzle pieces of different puzzles got mixed in together.

Lastly, consider that puzzle, once assembled, is actually supposed to do something for you. Not just sit pretty on a table.

Get the picture?

Can you see why you may be feeling puzzled by organizing?

Organizing a room, any room, whether it be a basement, a bathroom a bedroom or a broom closet is like assembling that mega-piece puzzle.

So stop beating yourself up because you haven’t been able to get organized.  There’s a reason. It’s not easy and it takes time!

Here are the steps you’ll have to go through to get the puzzle assembled.

Envision the result. Get a picture in your mind of what you’d like the final puzzle image to look like. This is as much about functionality as it is about aesthetic.

What do you want to be able to do in this space that you can’t do now?

What would you enjoy about this space if it were organized and uncluttered in the way you envision?

What’s essential? And by essential, I mean what has to stay in the room for you to do what you want to do there?

Don’t consider the non-essential items just yet. That comes later.

Sort the puzzle pieces. In the context of a room, that means figuring out what you have. In a cluttered room, items appear to blend together. That’s because our brains are working harder to distinguish one item from the next. That’s also why it can feel so overwhelming to get organized.

When you are dealing with hundreds if not thousands of pieces, this can take time but it’s the easiest part of the process because all you’re doing is sorting.  Sort by type not by how you use it. For example, if you have 5 pairs of scissors group them together vs. “the scissors I use for wrapping gifts” or “the scissors I use for crafts.” This only makes the process more complicated.

Resist the urge to purge. You don’t need to make any decisions yet. And you shouldn’t because it will only slow you down.

Identify which pieces belong to the puzzle. Now that you are surrounded by like piles of puzzle pieces you’ll be able to see and more importantly decide which of the pieces don’t belong.

The key here is to only keep items that you use, enjoy or support the function of that space. Don’t be tempted to keep things because you “might” make use of them some day.

As you purge or decide to part with items,  get them into a box if they belong elsewhere but don’t move them yet. Wait till after you’ve sorted your space.  If you think your friend Jane could use it, put a label on it that says “call Jane” and set it aside. Don’t call her now. Try not to make this a barrier to your process.  Get everything you’ve decided to donate or dispose of out of the room as quickly as possible. This will help you move on to the next step.

What’s left should only be the things that fit with your “image” of what you want your room to be and do for you.

Do you want a den where you can read your favorite books and watch your favorite movies?

Do you want a basement where you can do your laundry, make simple household repairs and store and find your seasonal items quickly when you need them?

Do you want a home office where you can do your work without visual distractions and feel productive at the same time?

Remove the extraneous pieces. If there are pieces – that is objects – that don’t fit with your picture, then strongly consider letting them go. What’s the point of keeping a puzzle with pieces from another puzzle?  That’s like trying to connect puzzle pieces that don’t even belong together.

Once you have all the right pieces, now it’s time to assemble them.

Determine the location for each piece and the best way to hold the pieces in place.  Just as you would with a regular jigsaw puzzle the pieces need to fit the space as well as each other. The “best fit” is determined both by what function it serves in the larger puzzle, and whether it “fits” you and your habits.

I had a client who was on the petite side. She had this fancy hanging pot rack she got as a gift. Every time she cooked, which was often, she would have to climb up on to a step-stool to reach the pot she needed.  The rack may be a nice way to organize pots for some situations but not if you can’t reach them or worse, risk falling every time you go to make dinner.

Contain and maintain the puzzle.   Once the entire puzzle is assembled, it actually becomes whole.  It’s as if all the edges, tabs and grooves of the puzzle pieces have melded together to form one three-dimensional space.

Over time you can accommodate new pieces – provided they replace older one’s that have lost value and meaning. Otherwise your puzzle starts to break down and you’ll quickly find yourself back where you started.

No longer a pile of pieces, your completed space now reveals the image of what you had intended;  Your efficient kitchen, productive home office, peaceful bedroom, organized closet. You have transformed the puzzle into a place to live, work, relax and enjoy. You have solved your puzzle.

Making plans to move doesn’t start the day you start packing.

Whether you are moving, across the street, across the country, or just temporarily while your house is being remodeled, the secret to a stress-free move is all in the preparation.

Here are 15 “Dos” and 15 “Don’ts” to help you, or those you know, plan and prepare to move without breaking the bank or your back.

Do’s

1. Do get at least two written, onsite estimates and read them carefully. Fees for supplies, materials, 2nd stops or even labor can vary widely from mover to mover.
2. Do label and if possible, separate items you are Moving (by destination), Selling, Donating or Hauling.
3. Do consider getting your high value items insured against loss or damage, especially if you are moving more than 50 miles.
4. Do give yourself plenty of time to purge if you have clutter or are downsizing your home.
5. Do hire a licensed mover with a long list of references and check their references.
6. Do plan on being there on move day to direct movers at your old home or new home if you can’t be there.
7. Do pack heavy items such as books in small boxes, light items such as pillows and lamp shades in large boxes, bulky or odd-sized items such as lamp shades, toys or tools in medium boxes. Fragile items such as crystal and china should go  in extra strong dish-packs.
8. Do have a plan for unpacking and getting organized at your new home. The average home will take 1-4 weeks to unpack depending upon the amount of items you move. Consider hiring professional organizers if you need it done more quickly.
9. Do arrange with your movers to disconnect large appliances such as washes and dryers.
10. Do make a plan for your school aged children on move day  and secure your pets in a safe place.
11. Do inspect the moving truck after your items are unloaded to be sure it’s fully emptied before movers depart.
12. Do leave folded clothes in dressers. Most movers will provide wardrobe boxes, free of charge, for your hanging clothes.
13. Do book your move first thing in the morning.
14. Do label boxes clearly so movers can get them to the right room in your new home.
15. Do consider donating or giving away your gently used boxes or see if your movers will take them back.

Don’ts

1. Don’t assume movers will be available on the day you need to move. Book 4-6 weeks ahead if possible.
2. Don’t hire movers you haven’t met with or have not been recommended by people you trust.
3. Don’t forget to pack/purge contents from storage areas, attics, sheds and offsite storage.
4. Don’t waste time scrounging for boxes and packing supplies. Gently used ones can be found online and less expensive ones at stores like Home Depot. Professional Movers can also deliver boxes/supplies
5. Don’t leave packing to the last minute. It will add to the cost of your move if your movers were not hired to pack.
6. Don’t hire a mover solely on price. Experience, knowledge of your community and skill (like moving a grand piano) counts for much more.
7. Don’t move boxes you haven’t opened since your last move.
8. Don’t call movers at the last minute with significant changes to your move. It will cost you.
9. Don’t book a move at the end of a month or in the summer, if possible. These are their busiest times.
10. Don’t water your plants for two days before you move.
11. Don’t forget to go back and check all areas of your home before your moving truck leaves.
12. Don’t forget to complete a change of address form for all your service providers and the US Mail.
13. Don’t talk to movers when they are moving heavy objects
14. Don’t forget to tip your movers if they did a good job.
15. Don’t forget to notify friends, relatives and the post office about your new address.

By “toss” I mean, dispose of responsibly.

When was the last time you purged your household files?

If your drawers are bulging at the seams, here are 10 types of documents you can purge from your file cabinets today and never look back.

1. Paid household utility bills more than one year old (Shred)
2. Old investment or brokerage statements – just keep the current month’s statement (Shred)
3. Medical receipts more than one year old (Shred)
4. Credit card statements from closed accounts (Shred)
5. ATM and store receipts for low value items more than 30 days old (Recycle)
6. Pay check stubs older than one year-old (Shred)
7. Business cards for people or companies you would never call or refer (Recycle)
8. Loan documents (those large, thick envelopes) when your loan has been sold or paid off (Shred)
9. Closed checking account statements and checks (Shred)
10. Greeting cards from people you don’t love, like or remember (Recycle)

TIP: Items marked as shred typically contain unique personal identifying information such as account numbers, medical record numbers or social security numbers. If you have more than a ream’s worth of documents, box them up and take them to a local shredding service. You can find one in your area by going to Iron Mountain‘s website or do a Google search for “paper shredding companies.”

You organized your toys into neat piles when you were just 5.

You love to move and change furniture around and re-design your living room often.

You’ve helped your friends and relatives get organized for as long as you can remember.

Sound anything like you? Great, but do any of them mean you would make a good professional organizer? Not necessarily. Being a professional organizer takes a lot more than just being organized. Take this quiz and see if you have what it really means to be paid for your skill as an organizer.

Answer YES or NO to each of the following 25 questions.

1. I am okay around spiders or droppings?
2. I can find anything quickly on the internet or a department store?
3. I can move heavy objects by myself?
4. I’ve trained, taught, toured or counseled people who were not my friends or family?
5. I cringe at the word miscellaneous (or have difficulty spelling it)?
6. I can easily spot personal identifying information on a complex document?
7. I like dogs and cats?
8. I can function well on less sleep?
9. I’m physically flexible and don’t mind crawling into small spaces?
10. I’m good at getting to know people quickly by asking the right questions?
11. I’m decisive but not pushy?
12. I can work outside in the rain or cold?
13. I’m just as good at organizing a cluttered garage as a gourmet kitchen?
14. I know how to comfort people at times of distress?
15. I am NOT a perfectionist?
16. I have multiple skills beyond organizing?
17. I can operate a hand drill with ease?
18. I know practically every product sold at The Container Store?
19. I’m good at negotiating?
20. I have excellent spatial perception skills?
21. I like people?
22. I have a great ‘poker face’?
23. I’m a great networker?
24. I never assume something is trash?
25. I know what my time and talents are worth?

If you answered yes to a majority of these questions, congratulations!  You may have what it takes to be a professional organizer. Want to know more? Consider joining NAPO (National Association of Professional Organizers), share your comments or contact us at LET’S MAKE ROOM.

January is the perfect time to plan your personal organizing and productivity goals but like most people you’ll probably never do anything about them.

Forgive me if that sounds a bit cynical but over the years I have realized a lot of people say they want to get more organized but don’t.  That’s because they realize it’s boring and tedious, which it can be unless you are naturally organized.

After all, who wants to think about organizing a garage or the year’s tax receipts when it’s all you can do to get out of the house in the morning?

Instead of resolving to “get organized” this year,  think about what positive change you want in your life and then connect that change to something you can control.

Here’s what I mean. Let’s say you want to do a better job at saving money.

Start by examining the ways you spend your money now. There are numerous and easy ways to do this. One of the simplest is perusing your bank account over the past year. Many banks provide a “quick view” of where your money went by category such as groceries, mortgage, gifts, utilities, tuition, etc.

Look for some of the hidden ways you spend money. For example, I had a client who owned four identical blouses, two with their price tags still attached.  Her clothes closet was so cluttered she didn’t remember she owned them.

After organizing her closet, she could easily see everything she kept stored.  No more time wasted looking for things she couldn’t find. No more getting late to work every day. No more money spent on duplicates.

When you discover how and where you spend your money, it becomes easier to adjust your budget and your spending.

Did you resolve to get healthier this year? Try losing a few clutter pounds.

I guarantee, when you let go of unwanted things in your life it actually makes you feel lighter. When you feel lighter you feel like being more active. The more active you are, the healthier you will be and feel.

I had a client who felt so much lighter after our work together organizing his home office, he started a regular jogging routine. Eventually he started running and last year he entered and completed his first marathon.

Is 2014 the year you change your job or career? Be innovative.

Keep your mind active any way you can. Whether that means taking dance lessons or organizing your model car collection. Make connections and start connecting the dots. What kind of people or ideas attract you?  Take small risks like joining a networking group (if you’re shy).  Do something productive.  Bake a cake.  Write a poem. Fix a broken appliance. Organize your closet. Anything so long as you can see and experience the result.

I know a woman who was unhappy at her job. In 2008 at the start of the recession, she found herself unemployed.   She spent the next few months doing all the things she had wanted to do while she was working but didn’t have the time or energy to do. She read books, took classes, did volunteer work and one night she organized her bathroom cabinet, just because she felt like it.

Four months later she started her own organizing business. That woman, by the way, is me.

So when you are thinking about your resolutions for 2014, don’t include “get organized” unless you know why you want to get organized?  Instead, consider what you want to accomplish and see if it’s something you can get by doing what you do naturally. 

Life is short.  At the end of your life, chances are you won’t wish you were more organized. If, however, getting organized gives you what you want, helps you save money, advances your goals, takes away your stress or gives you more peace of mind,  then by all means, do it.

Still feeling stuck? Come back next week to get some quick-start tips that will help you start your year off on the right track.

2013.

A year of transformation.  As you recall the most notable events of the past year, whether they be global, local or personal, why not take a moment to reflect on your life today, right now, in this moment. Because it will change.

If you’re not even sure where to begin, here are a few thought provoking questions to help you get started.

Did you accomplish what you set out to do?

Did you take the time to focus on what is really important to you?

Do you recognize the areas where you succeeded and where you would still like to grow?

Can you see how your contributions fit into the grand scheme of life?

Transformation takes mental and physical sweat, I once read. It also takes intensity mindfulness and focus. It’s not easy to know who we are supposed to be let alone know how to fully inhabit ourselves.  At the beginning of this year, I decided it was time to think bigger. It was time for LET’S MAKE ROOM to make room to grow.

I love helping people get organized, however, I felt I could accomplish more for my clients if I wasn’t working alone as much.  I also realized, after several people hired me to help them get organized to move, or empty a family home they were selling, or help them get unpacked, that there was a need LET’S MAKE ROOM could fill, especially in the San Francisco/East Bay Community where I live.

I realized, we could take the stress out of moving for busy families and other homeowners because we could fully dedicate ourselves to the process allowing our clients the flexibility and time to work or simply enjoy their lives, even when they didn’t live here.

Thus the idea of becoming a complete residential organizing service, one that would help people Get Organized, Get Moved and Get More Done, was born.

At first I resisted the idea of growing. I felt unsure of what it would mean in terms of my ability to keep ‘tabs’ on my little business. Then a series of big jobs came my way and I realized that I could no longer limit myself. Life presented me with a choice. Some people would say it was “luck.” I’ve always believed that luck is nothing more than an opportunity meeting with persistence.

Opportunity is like a strong wind you can’t escape from. You just have to hold strong and at the same time let yourself be carried forward, or backwards, or sideways.

Sometimes opportunity comes in the form of an unexpected loss or change. It can even be an expected change, such as growing older and you find yourself suddenly having to make a choice.

Pulitzer Prize winning Poet Mary Oliver writes about this in her poem entitled, The Journey:

One day you finally knew
what you had to do, and began,
though the voices around you
kept shouting
their bad advice—
though the whole house
began to tremble
and you felt the old tug
at your ankles.
“Mend my life!”
each voice cried.
But you didn’t stop.
You knew what you had to do,
though the wind pried
with its stiff fingers
at the very foundations,
though their melancholy
was terrible.
It was already late
enough, and a wild night,
and the road full of fallen
branches and stones.
But little by little,
as you left their voices behind,
the stars began to burn
through the sheets of clouds,
and there was a new voice
which you slowly
recognized as your own,
that kept you company
as you strode deeper and deeper
into the world
determined to do
the only thing you could do—
determined to save
the only life you could save.

Her words have followed me from my old career through launching LET’S MAKE ROOM. I have it posted on the wall next to my desk in my office along with a collage of other inspiring words and images.

And in case you’re wondering, they are not neatly hung in frames but rather displayed, somewhat haphazardly.  Sometimes that’s the way life is, even for an organizer.

Organization in a house torn apart is not an easy task – but it is a necessary one.

If you plan to remain in your home during a remodel, you’ll save on relocation costs but you’ll also have to put up with the noise, dust and constant interruptions. Should you decide to stay-in-place, here’s a tip from the National Association of the Remodeling Industry (NARI) on how to keep the project organized and minimize the stress on you and your family.

Before you start, set aside one corner in a room unaffected by the turbulence of the remodeling process to store all of your files.  While you have already created your Dream Book or Idea Book for design ideas, this is only one aspect of the project you need to keep organized. You will be receiving various documents and pieces of information during the project. Keep all these documents together in a project file.

Here are examples of items you will want to hold on to during your remodel:

• Construction specifications
• Your contract
• Construction schedule
• Pre-construction agreement
• Change orders
• Cost estimates
• Your budget
• Lien releases
• Construction documents, drawings and plans
• A reduced copy of your plans to take with you when shopping for materials, products or appliances
• Correspondence between you and your contractor
• Other correspondence or agreements with third party participants
• Construction journal – a log detailing how the project is progressing
• Your idea book
• Paint chips, manufacturer samples, etc.
• A list of questions to ask your contractor
• Notes and reminders to yourself

Whether you choose to remain in your home during a remodel or decide to temporarily relocate, advance planning, organization and budgeting are critical to the success of your project and will make it easier for you to cope during the remodel.

Have something to share about your moving, remodeling or organizing experience? Post it to our Facebook page and while you’re there, don’t forget to “Like” us.